Privacy Policy

Last updated: 20 July 2026

This policy covers Take Away Systems' ordering platform, including the customer-facing ordering site, the restaurant onboarding/dashboard site, and the Take Away Systems POS app used by restaurant staff.

Who we are

Take Away Systems ("we", "us"), Ørbækvej 18, 5700 Svendborg, Denmark, operates a takeaway ordering platform connecting restaurants and their customers. Contact: siver@takeawaysys.com.

What we collect

• Restaurant accounts: email address and authentication details (via Supabase Auth, including optional Google Sign-In) for restaurant owners and staff.
• Customer order details: when a customer places an order, we collect their name, phone number, and (for delivery orders) delivery address, so the order can be fulfilled. Email address is collected when provided, to send order confirmations and enable order tracking.
• Order contents: items ordered, prices, and order status/timing.
• Payment information: card payments are processed directly by Stripe; we do not store full card numbers. We retain payment status and transaction identifiers needed for receipts and refunds.
• Push notification tokens: the POS app registers a device token (via Firebase Cloud Messaging) so restaurant staff can be alerted when a new order arrives.

How we use this data

Order and contact details are used solely to fulfil orders — routing them to the correct restaurant, contacting the customer if needed, and enabling delivery. Restaurant staff accounts are used to authenticate access to order management, menu, reporting, and payout features scoped to their own restaurant. We do not sell personal data, and we do not use it for advertising.

Who can see what

A customer's contact details (email, phone) are visible only to the restaurant they ordered from and to Take Away Systems staff for support purposes — never to other restaurants or the public. Order tracking pages, accessible via a private order link, only ever show order status and contents, never contact details.

Data sharing

We share data with service providers strictly to operate the platform: Supabase (database and authentication), Stripe (payment processing and payouts), Firebase/Google (push notifications), and Cloudflare (image storage). These providers process data on our behalf and are not permitted to use it for their own purposes.

Data retention

Order records are retained to support bookkeeping, dispute resolution, and legal/tax obligations. Restaurant staff accounts are retained while active; contact us to request deletion.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at the address above.

Changes to this policy

We may update this policy from time to time; the date above reflects the latest revision.